What if I receive a notice that my vote-by-mail ballot had a signature issue?

  • In order to ensure that you are the person who sent in your ballot, your signature is compared to the signature in your voter file. If your signature is missing or if it does not match the signature on your voter file, the county board of elections may tentatively reject your ballot. However, there is now a procedure in place to ensure your ballot still counts. 
  • If your ballot is tentatively rejected because of a signature issue, the county will mail you a cure letter within 24 hours of their review. The cure letter will include a cure form allowing you to verify your ballot. You will have to verify your identity by providing your driver’s license number, the last four digits of your social security number or a state-accepted ID – such as an official document that lists your name and address, or a utility or telephone bill or tax or rent receipt. 
  • You must sign and date the form. You will have until 48 hours before the election certification date to return the form to your county board of election, either in person, by fax, by email or by mail (mail has to be received by the certification date, not just postmarked). For the November 2 election, the cure letter must be received by November 13 (48 hours before the certification date of November 15). 

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